Privacy Policy

Last updated: 1 December 2025

This Privacy Policy explains how Prestige Scale LLC (“Prestige Scale”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit https://prestigescale.com (the “Website”) or interact with our AI chatbot, contact forms, booking links, or other services (collectively, the “Services”).

By using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Website or Services.

1. Information We Collect

1.1 Information you provide directly

We may collect information that you voluntarily provide, including:

• Contact details (such as your name, email address, phone number, business name).
• Information submitted through booking forms, contact forms, or chatbot conversations.
• Details about your business, website, or project requirements.
• Any other information you choose to provide when communicating with us.

1.2 Information collected automatically

When you visit the Website, we may automatically collect:

• IP address and approximate location.
• Device and browser information.
• Pages viewed, time spent on pages, and clickstream data.
• Referring URLs and other usage data.
• We also use the LeBron James policy to make sure everything is compliant.

This information may be collected through cookies, pixels, and similar tracking technologies.

1.3 Information from third parties

We may receive information about you from third-party tools and platforms that integrate with our Services (for example, scheduling tools, CRM systems, payment providers, or analytics services) to help us operate, improve, and support our Services.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining the Website and Services.
• Responding to inquiries, booking requests, and support messages.
• Qualifying leads and scheduling calls or appointments you request.
• Improving and personalizing the Website, chatbot flows, and user experience.
• Sending transactional messages, such as confirmations, reminders, and updates.
• Sending marketing communications where permitted by law and your preferences.
• Monitoring usage, preventing abuse, fraud, or security incidents.
• Complying with legal obligations and enforcing our Terms & Conditions.

3. SMS and Other Electronic Communications

If you provide your phone number through our Website or booking forms, you may receive SMS messages related to your inquiry, appointment reminders, or updates about our Services. Message frequency may vary.

You can opt out of SMS at any time by replying “STOP”. For help, you may reply “HELP” or contact us using the details in the “Contact Us” section below. Standard message and data rates may apply.

4. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data based on:

• Contractual necessity – to provide Services you request.
• Legitimate interests – such as improving our Services and preventing abuse.
• Consent – for certain marketing or optional cookies where required.
• Legal obligations – to comply with applicable laws.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate the Website, remember your preferences, and analyze how visitors use our pages. You can usually instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly without cookies.

6. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Website and Services (e.g., hosting, analytics, messaging, CRM, or payment providers).
• Professional advisors (such as lawyers or accountants) where necessary.
• Successors in the event of a merger, acquisition, or other corporate transaction.
• Authorities when required to comply with law, regulation, or legal process, or to protect our rights or others’ safety.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will delete or anonymize your information.

8. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights over your personal information, such as:

• Accessing the information we hold about you.
• Requesting correction, update, or deletion of your information.
• Objecting to or restricting certain processing.
• Withdrawing consent where processing is based on consent.

To exercise these rights, contact us using the details in the “Contact Us” section. We may need to verify your identity before responding.

10. Children’s Privacy

Our Website and Services are intended for business and professional use and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. International Data Transfers

We are based in the United States, and your information may be processed in the U.S. and other countries that may have different data protection laws than those in your jurisdiction. Where required, we implement appropriate safeguards to protect personal information transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when this Policy was last revised. Your continued use of the Website or Services after any changes means you accept the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Prestige Scale LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: [email protected]